Terms & Conditions

THIS WEBSITE IS OWNED AND OPERATED BY WHITESMILE ONLINE CO LIMITED WITH TRADING NAME WHITESMILENZ (KNOW AS ‘WE’, ‘OUR’, OR ‘US’). A NEW ZEALAND REGISTERED COMPANY THAT SUPPLIES GOODS FEATURED FOR SALE ON WHITESMILE.CO.NZ. THE USE OF THIS WEBSITE IS GOVERNED BY THE POLICIES, TERM AND CONDITIONS (THE ‘TERMS’) SET FORTH BELOW.

THE FOLLOWING TERMS, CONDITIONS, AND NOTICES (SITE RULES) APPLY TO ALL VISITORS OR USERS OF THIS WEBSITE, AND OF MICROSITE OR MOBLE SITE OF OUR BRAND AND LINES OF BUSINESS THAT EXPRESS ADOPT THESE SITE RULES (COLLECTIVELY, THE ‘WEBSITE’).

YOU SHOULD ONLY ACCESS AND USE THIS WEBSITE ONCE YOU HAVE READ, ACCEPTED, AND AGREED TO COMPLY WITH THE TERMS AND CONDITIONS. YOUR USE OF THIS WEBSITE INCLUDING FOR THE PURPOSES OF PLACING AN ORDER, REGISTERING AN ACCOUNT OR SIGNING UP TO RECEIVE OUR E-MAILS IS YOUR ACCEPTANCE OF THE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, DO NOT ACCESS OR USE THIS WEBSITE.

THESE TERMS SHALL DISPLACE ANY SUBSEQUENT TERMS OR CONDITIONS INCLUDED WITH ANY PURCHASE ORDER, WHETHER OR NOT THOSE TERMS OR CONDITIONS ARE SIGNED BY US. 

YOUR CONSENT TO RECEIVE E-MAILS
BY ORDERING PRODUCT OR REGISTERING ON THE WEBSITE AND AGREEING TO SIGN UP TO THE E-MAIL MARKETING NEWSLETTER, YOU CONSENT TO BEING SENT INFORMATION VIA E-MAIL FROM WHITESMILE ONLINE CO LIMITED. THIS INCLUDES PURCHASES MADE VIA EXTERNAL SHOPPING SITES SUCH AS AMAZON AND TRADEME.

YOU CAN UNSUBSCRIBE VIA A LINK IN OUR E-MAIL NEWSLETTER, OR BY CONTACTING CUSTOMER SERVICE TEAM HERE AND WE WILL REMOVE YOU FROM ANY MARKETING E-MAIL COMMUNICATIONS. IF YOU OPT OUT OF RECEIVING COMMUNICATIONS VIA E-MAIL, YOU WILL BE REMOVED FROM OUR E-MAIL DATABASE. ALTHOUGH, YOUR ACCOUNT WILL STILL BE VALID FOR YOUR USE.

YOU MAY CONTACT US HERE AT ANY TIME AND REQUEST YOUR PERSONAL INFORMATION TO NO LONGER BE USED FOR MARKETING. 

NO WARRANTY OR REPRESENTATION
WE MAKE NO WARRANTY OR REPRESENTATIONS ABOUT THE ACCURACY, COMPLETENESS, TIMELINESS, OR RELIABILITY OF THE CONTENT ON WHITESMILENZ WEBSITE. THE CONTENT ON THIS WEBSITE MAY CONTAIN INACCURACIES OR TYPOGRAPHICAL ERRORS. WE HAVE NO LIABILITY FOR ANY ERRORS OR OMISSIONS AND YOUR USE OF WHITESMILENZ WEBSITE AND THE CONTENT IS AT YOUR OWN RISK. 

BINDING CONDITIONS AND VARIATIONS
THE TERMS OF THIS WEBSITE ARE LEGALLY BINDING. WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS WEBSITE AND ITS TERMS AT ANY TIME. YOU WILL BE BOUND BY THE MODIFIED TERMS FROM THE TIME THAT WE POST THE UPDATED TERMS ON THIS WEBSITE. YOU SHOULD VISIT THIS PAGE BEFORE EACH ACCESS OR USE TO REVIEW THE TERMS.

EXCLUSIONS AND LIMITATIONS OF LIABILITY
WE ARE NOT LIABLE FOR ANY LOSSES OR DAMAGES CAUSED BY WHITESMILENZ WEBSITE OR ANY WEBSITE LINKED TO OR FROM THIS WEBSITE. ALL STATUTORY OR IMPLIED TERMS, CONDITIONS OR WARRANTIES CONCERNING THE QUALITY OR CONDITION OF THIS WEBSITE, GOODS, INFORMATION, SERVICE, MATERIAL, ADVICE OR RECOMMENDATION SUPPLIED BY US TO YOU THROUGH THIS WEBSITE, ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

IF WE BREACH ANY TERMS, CONDITIONS, OR WARRANTY WHICH CANNOT LAWFULLY BE EXCLUDED AT LAW, OUR LIABILITY FOR A BREACH OF THE APPLICABLE TERMS, CONDITIONS, OR WARRANTY IS LIMITED TO EITHER, AT OUR ELECTION: (A) THE RESUPPLY OF THE GOODS YOU HAVE PURCHASED THROUGH THIS WEBSITE ON THE PURCHASE ORDER IN RESPECT OF WHICH THE CLAIM ARISES; OR (B) PAYMENT OF THE AMOUNT YOU PAID US FOR THOSE GOODS. WE WILL NOT BE UNDER ANY LIABILITY OR ANTICIPATED PROFIT, LOSS OF DATA, LOSS OF USE, DAMAGE TO GOODWILL OR DAMAGE (INCLUDING INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE) HOWEVER CAUSED (INCLUDING DUE TO BREACH OF CONTRACT, NEGLIGENCE AND / OR BREACH OF STATUTE) WHICH MAY BE SUFFERED OR INCURRED OR WHICH MAY ARISE FROM OR IN CONNECTION WITH YOUR USE OF THIS WEBSITE OR YOUR USE OF OR RELIANCE UPOM ANY OF THE INFORMATION, SERVICES AND / OR MATERIALS CONTAINED IN IT OR PROVIDED BY IT TO YOU OR OUR NEGLIGENCE OR OUR BREACH OF OUR OBLIGATIONS UNDER THESE TERMS.

WE DO NOT WARRANT THAT ANY OF THE FUNCTIONS CONTAINED IN THIS WEBSITE OR YOUR ACCESS TO THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR - FREE, OR THAT ANY NOTIFICATIONS, WILL BE MADE IN A TIMELY MANNER, OR AT ALL.

INDEMNITY
YOU INDEMNIFY WHITESMILE ONLINE CO LIMITED AND HOLD IT HARMLESS AGAINST ALL LOSS, ACTIONS, PROCEEDINGS, COSTS, EXPENSES (INCLUDING LEGAL FEES), CLAIMS AND DAMAGES ARISING FROM ANY BREACH BY YOU OF THESE TERMS, YOUR ACCESS AND / OR USE OF THIS WEBSITE OR RELIANCE ON ITS CONTENTS OR INFORMATION RECEIVED THROUGH IT BY YOU OR ANY PERSON ACCESSING ANY CONTENT THROUGH YOU.

THIRD PARTY SITES
WE WILL FROM TIME TO TIME PUBLISH LINKS TO THIRD PARTY WEBSITES ON WHITESMILENZ’S WEBSITE (FOR EXAMPLE TRADEME.CO.NZ). CONTENT, HYPERLINKS, OR INFORMATION HELD ON THOSE OTHER SITES ARE NOT UNDER OUR CONTROL.

WE DO NOT ENDORSE ANY MATERIAL ON ANY LINKED SITES AND DO NOT PROVIDE ANY WARRANTY, OR ASSUME ANY RESPONSIBILITY REGARDING THE QUALITY, ACCURACY, SOURCE, MERCHANTABILITY, FITNESS FOR PURPOSE, OR ANY OTHER ASPECT OF THE MATERIAL ON ANY LINKED SITES.

WE DO NOT WARRANT THAT THE MATERIAL ON ANY LINKED SITES DOES NOT INFRINGE INTELLECTUAL PROPERTY RIGHTS OF ANY OTHER PERSON. ANY DEALINGS YOU HAVE WITH A LINKED SITE ARE AT YOUR OWN RISK. WE ACCEPT NO LIABILITY FOR ANY ACT, OMISSION OR DEFAULT, WHETHER NEGLIGENT OR OTHERWISE, OR ANY LOSS OR DAMAGE OCCASIONED BY SUCH NEGLIGENT ACT OR OMISSION, OF ANY SERVICE PROVIDER OR THIRD PARTY IN RESPECT TO A LINKED SITE. 

COPYRIGHT AND TRADE MARKS
THE CONTENT OF WHITESMILE.NZ WEBSITE INCLUDING ALL INFORMATION, TEXT, GRAPHICS, NAMES, LOGOS, TRADEMARKS, BRAND, DESIGNS, SOFTWARE AND ADVERTISEMENTS ‘CONTENT’ ARE THE PROPERTY OF WHITESMILE ONLINE CO LIMITED AND ARE PROTECTED BY COPYRIGHT, TRADEMARK AND OTHER INTELLECTUAL PROPERTY RIGHTS, UNLESS EXPRESSLY INDICATED OTHERWISE ON THIS WEBSITE.

YOU MAY ACCESS AND DISPLAY THESE PAGES ON A COMPUTER OR A MONITOR, AND PRINT OUT FOR YOUR PERSONAL, NON-COMMERCIAL USE ANY PAGE OR PART OF ANY PAGE OF THIS WEBSITE. ALL OTHER USE, COPYING OR REPRODUCTION (INCLUDING REPRODUCTION OR DISPLAY ON ANY OTHER WEBSITE BY WAY OF ‘FRAMING’ OR OTHERWISE) OF ANY PART OF THIS WEBSITE IS PROHIBITED UNLESS EXPRESSLY STATED OTHERWISE AND RIGHTS NOT EXPRESSLY GRANTED HEREIN ARE RESERVED.

YOU MUST NOT USE THIS WEBSITE IN ANY MANNER OR FOR ANY PURPOSE WHICH IS UNLAWFUL, OR WHICH VIOLATES THE RIGHTS OF WHITESMILE ONLINE CO LIMITED. UNLESS EXPRESSLY STATED OTHERWISE, NOTHING CONTAINED IN THIS WEBSITE SHOULD BE CONSTRUED AS A LICENCE OR RIGHT OF USE OF ANY TRADEMARK OR COPYRIGHTED MATERIAL DISPLAYED ON THE WEBSITE WITHOUT THE EXPRESS WRITTEN PERMISSION OF WHITESMILE ONLINE CO LIMITED TRADEMARK OR COPYRIGHT.

VIRUSES
WE DO NOT REPRESENT OR WARRANT THAT THIS WEBSITE ANY OTHER INFORMATION OR MATERIAL CONTAINED IN, DOWNLOADED OR ACCESSIBLE FROM THIS WEBSITE, IS FREE FROM COMPUTER VIRUSES, WORMS, TROJANS, OR ANY OTHER HARMFUL CODE WHICH MAY AFFECT YOUR SOFTWARE OR SYSTEMS. YOU SHOULD PROTECT YOUR OWN SECURITY AND SYSTEM CHECKS.

ORDER ACCEPTANCE POLICY
YOUR ELECTRONIC RECEIPT OR OTHER FORM OF ORDER CONFIRMATION DOES NOT SIGNIFY OUR ACCEPTANCE OF YOUR ORDER, NOR DOES IT CONSTITUTE CONFIRMATION OF OUR OFFER TO SELL. WE RESERVE THE RIGHT, AT ANY TIME AFTER RECEIPT OF YOUR ORDER, TO ACCEPT OR DECLINE YOUR ORDER FOR ANY REASON. WE ALSO RESERVE THE RIGHT, AT ANY TIME AFTER RECEIPT OF YOUR ORDER AND WITHOUT PRIOR NOTICE TO YOU, TO SUPPLY LESS THAN THE QUANTITY YOU ORDERED OF ANY ITEM(S). UPON CANCELLATION OF AN ORDER WE WILL MAKE ALL REASONABLE ATTEMPTS TO CONTACT YOU USING THE DETAILS PROVIDED. ALL RECEIVED MONIES WILL BE REFUNDED USING THE PAYMENT METHOD USED. ADDITIONALLY, THESE WILL STRICTLY APPLY TO ORDERS PLACE VIA ONLINE SHOPPING SITE SUCH AS TRADEME.

PAYMENT METHODS AND PROCESSING
ALL PRICES DISPLAYED ONLINE AT WWW.WHITESMILE.CO.NZ ARE SHOWN IN NEW ZEALAND DOLLARS (NZD) AND WILL PROCESSED FROM YOUR CHOSEN METHOD OF PAYMENT IN NZD.

WE CURRENTLY ACCEPT VISA, VISA DEBIT, MASTERCARD, AMERICAN EXPRESS, DISCOVER, PAYPAL, AND PREPAID DEBIT CARDS. PAYMENT PROCESSING WILL NOT BEGIN UNTIL WE RECEIVE ALL THE INFORMATION WE NEED. WE PROCESS ALL PAYMENTS AFTER YOU CLICK ‘PAY NOW’ BUTTON.  FOR ALL PAYMENTS, WE WILL E-MAIL A TAX INVOICE TO YOU WITH ORDER CONFIRMATION. YOUR TAX INVOICE IS YOUR PROOF OF PURCHASE. 

PRICES
WHILST WE TRY AND ENSURE THAT ALL DETAILS, DESCRIPTIONS AND PRICES WHICH APPEAR ON THIS WEBSITE ARE ACCURATE, ERRORS MAY OCCUR. IF WE DISCOVER AN ERROR IN THE PRICE OF ANY GOOD(S) WHICH YOU HAVE ORDERED WE WILL INFORM YOU OF THIS AS SOON AS POSSIBLE AND GIVE YOU THE OPTION OF RECONFIRMING YOUR ORDER AT THE CORRECT PRICE OR CANCELLING IT. IF WE ARE UNABLE TO CONTACT YOU WE WILL TREAT THE ORDER AS CANCELLED. IF YOU CANCEL AND YOU HAVE ALREADY PAID FOR THE GOOD(S), YOU WILL RECEIVE A FULL REFUND. WHERE APPLICABLE, PRICES ARE INCLUSIVE OF ANY APPLICABLE TAXES. DELIVERY COSTS WILL BE CHARGED IN ADDITION; ANY APPLICABLE CHARGES FOR DELIVERY ARE HIGHLIGHTED AT CHECKOUT. PLEASE NOTE THERE IS A $1 DELIVERY SURCHARGE DUE TO ADDITIONAL PROCESSING AND HANDLING PROCEDURES REQUIRED FOR ORDERS PLACED VIA THIRD PARTY ONLINE SHOPPING SITES SUCH AS TRADEME.

SALE ITEM(S)
‘SALES’ ARE VALID FOR THE SPECIFIED TIME PERIOD FOR PURCHASES OF INCLUDED PRODUCT. TO RECEIVE SALE PRICING, YOU MUST COMPLETE YOUR PURCHASE DURING THE SPECIFIED TIME PERIOD. ADDING PRODUCTS TO YOUR SHOPPING BAG DOES NOT CONSTITUTE A COMPLETED PURCHASE.  A SALE ITEM(S) IS DEFINED AS ANY MERCHANDISE THAT IS NOT FULL RECOMMENDED RETAIL PRICE (RRP), AND % OFF REFERS TO THE RECOMMENDED RETAIL PRICE (RRP). SALE PRICING IS AS MARKED, UNLESS OTHERWISE STATED. SALES CANNOT BE USED IN CONJUNCTION WITH ANY OTHER OFFER, UNLESS OTHERWISE STATED AND SALE PRICING CANNOT BE APPLIED TO AN ORDER THAT HAS ALREADY BEEN COMPLETED. ALL SALE OFFERS ARE FINAL SALE AND CANNOT BE RETURN OR EXCHANGED. SALES DO NOT APPLY TO GIFT CARDS, DELIVERY, GST OR DUTIES OR SIMILAR SERVICES, UNLESS OTHERWISE STATED. SALE PRICING CANNOT BE APPLIED RETROACTIVELY TO PREVIOUSLY PLACED ORDERS OR TO ORDERS THAT ARE PLACED AFTER THE SALE HAS ENDED. SALE ITEM(S) ARE AVAILABLE ONLY WHILE STOCKS LAST. ALL SALES ARE SUBJECT TO SIZE AND STOCK AVAILABILITY. WHITESMILENZ DOES NOT ISSUE RAIN CHECKS FOR ITEM(S) THAT RUN OUT OF STOCK. WHITESMILENZ CAN, AT ITS SOLE DISCRETION, EXTEND OR TERMINATE A SALE AT ANY TIME. WHITESMILENZ HAS NO OBLIGATION TO ADVISE AN ENTRANT OF AN INCOMPLETE ORDER AND WILL NOT BE ACCOUNTABLE FOR THE RETURN OF ANY ITEM(S) ORDERED INCORRECTLY. BY PURCHASING SALE ITEM(S), YOU AGREE THAT YOU HAVE UNDERSTOOD THE TERMS AND CONDITIONS OF THAT SALE.  

PROMOTIONAL CODES
PROMOTIONAL CODES ARE ONLY AVAILABLE WHITESMILE’S WEBSITE. TO QUALIFY FOR THE PROMOTION, YOU WILL NEED TO MEET THE PURCHASE CRITERIA AND ENTER THE PROMOTIONAL CODE AT CHECKOUT. EACH PROMOTIONAL CODE WILL HAVE AN EXPIRY DATE BY WHICH YOU WILL NEED TO REDEEM THE OFFER. PROMOTION CODES CAN ONLY BE REDEEMED ONE PER CUSTOMER AND CANNOT BE USED IN CONJUNCTION WITH ANY OTHER OFFER. PROMOTIONAL CODES ARE APPLIED TO THE PRODUCT ORDER VALUE AND EXCLUDE GIFT CARDS, E-GIFT CARD, AND DELIVERY, UNLESS OTHERWISE STATED.

SUPPLY OF YOUR PRODUCTS
SUBJECT TO THESE TERMS, WE WILL SUPPLY TO YOU THE PRODUCTS INDICATED ON YOUR ORDER CONFIRMATION. WHEN YOUR ORDER ITEM(S) HAVE BEEN DISPATCHED, WE WILL E-MAIL YOU TO CONFIRM DISPATCH OF THE PRODUCTS IN YOUE ORDER AND WILL INCLUDE A DELIVERY TRACKING NUMBER FOR YOUR ORDER. 

DELIVERY OF YOU ORDER
WHITESMILENZ WEBSITE SELLS AND DELIVER PRODUCTS INTERNATIONALLY, ALL ORDERS ARE DISPATCHED FROM NEW ZEALAND. WE WILL ACCEPT PAYMENT FROM BILLING ADDRESSES INTERNATIONALLY AND WILL DELIVER PRODUCTS TO CUSTOMERS INTERNATIONALLY.

INTERNATIONAL SHIPPING WILL BE AUTOMATICALLY CALCULATED AT THE CHECKOUT PAGE WHEN BOTH THE DELIVERY DESTINATION AND SERVICE OPTION IS SELECTED. YOUR ORDER WILL BE DISPATCHED VIA THE MOST SUITABLE CARRIER, DEPENDING ON SIZE AND WEIGHT.

TO FIND THE EXACT TIMESCALES AND COST FOR YOUR COUNTRY, VIST OUR DELIVERY PAGE HERE.

ADDITIONAL TAXES, FEES OR LEVIES MAY APPLY ACCORDING TO LOCAL LEGISLATION. RECIPIENTS OF DELIVERIES ARE OUTSIDE OF NEW ZEALAND MAY HAVE TO PAY IMPORT DUTY OR FORMAL CUSTOMS ENTRY FEES. ANY CUSTOMS OR IMPORT DUTIES ARE CHARGED ONCE THE PARCEL REACHES ITS DESTINATION COUNTRY. THESE CHARGES MUST BE PAID BY THE RECIPIENT OF THE PARCEL. WE HAVE NO CONTROL OVER THESE CHARGES AND CANNOT PREDICT WHAT THEY MAY BE AS CUSTOMS POLICIES AND IMPORT DUTIES VARY FROM COUNTRY TO COUNTRY. YOU MAY WANT TO CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION.

DELIVERY MAY BE DELAYED BY LOCAL CUSTOMS. UNFORTUNATELY, THIS IS OUT OF OUR CONTROL. ONCE YOUR PARCEL HAS ARRIVED IN YOUR COUNTRY, IT WILL BE PASSED ON TO AN INTERNAL COURIER OR POSTAL SERVICE FOR DELIVERY.

VISIT MY ACCOUNT TO VIEW THE DELIVERY STATUS OF YOUR ORDER. WE USE OUR REASONABLE EFFORTS TO DELIVER YOUR ORDER ACCORDING TO THE ESTIMATED DELIVERY TIME PROVIDED, HOWEVER, THE ESTIMATED DELIVERY TIMES MAY CHANGE FOR REASONS INCLUDING THOSE WHICH ARE BEYOND OUR CONTROL. WE DO NOT GUARANTEE DELIVERY TIMES AND WE WILL NOT BE HELD ACCOUNTABLE FOR LATE DELIVERIES OR FOR LOSS, OR DAMAGE RELATING TO LATE DELIVERIES. IF YOUR ORDER HAS NOT ARRIVED BEFORE THE ESTIMATED DELIVERY TIME, PLEASE CONTACT US HERE. TITLE AND RISK OR LOSS TO ALL ORDERS WILL PASS TO YOU ON DELIVERY.

UNLESS OTHERWISE AGREED BY US, WE WILL DELIVER YOUR ORDER TO THE DELIVERY ADDRESS INDICATED ON YOU ORDER CONFIRMATION.

THE PURCHASE OF GOODS IS SUBJECT TO AVAILABILITY. IN THE EVENT THAT MULTIPLE ITEMS ARE ORDERED, PART DELIVERIES MAY BE MADE WHERE STOCK IS NOT AVAILABLE OR STOCK IS ON BACK-ORDER. IF STOCK IS ON BACK-ORDER YOU WILL BE NOTIFIED OF THIS AT THE TIME YOU ADD THE PRODUCT TO YOUR SHOPPING BAG. ALL REASONABLE ATTEMPTS TO NOTIFY YOU WILL BE MADE USING THE DETAILS YOU PROVIDED. PLEASE ENSURE YOU ENTER THE CORRECT DELIVERY ADDRESS. WE CANNOT BE HELD RESPONSIBLE FOR INCORRECTLY ENTERED DELIVERY ADDRESSES. 

ACCEPTANCE OF THE GOODS
YOU ARE RESPONSIBLE FOR INSPECTING YOUR ORDER FOR ANY FAULTS UPON RECEIVING YOUR ORDER.

RETURNS AND EXCHANGES
FOR FULL TERMS PLEASE VISIT OUR RETURNS AND EXCHANGES PAGE HERE.

CHANGE OF ADDRESS
WE CANNOT BE HELD RESPONSIBLE FOR AN INCORRECT ADDRESS BEING ENTERED ON YOUR ORDER. ADDRESS CONFIRMATION IS SHOWN ON THE CHECKOUT PAGE AND IN THE ORDER CONFIRMATION E-MAIL, IF THIS IS NOT NOTICED UNTIL AFTER YOUR ORDER IS FINALISED, PLEASE CONTACT US HERE IMMEDIATELY. WE WILL ATTEMPT TO UPDATE ANY INCORRECT ORDER DETAILS, HOWEVER DUE TO THE FAST TURNAROUND OF OUR WAREHOUSE, SOME ORDERS CANNOT BE ADJUSTED. PLEASE NOTE SHIPPING FEES ARE NOT REFUNDABLE FOR ORDERS RETURNED TO US DUE TO WRONG OR UNDELIVERABLE ADDRESS PROVIDED BY YOU, IN SUCH CASES YOU WILL BE REQUIRED TO PAY ADDITIONAL SHIPPING FEES FOR REDIRECTION OR RESENDING OF THE ORDER. 

PRIVACY POLICY
FOR FULL TERMS PLEASE VISIT OUR PRIVACY PAGE HERE. 

CREDIT CARD FRAUD
WE EMPLOY SECURE SOCKETS LAYER (SSL) TECHNOLOGY SOFTWARE FOR TRANSACTIONS COMPLETED ON THIS WEBSITE. WE WILL NOT BE RESPONSIBLE FOR ANY DAMAGES, OR CONSEQUENTIAL LOSSES (WHETHER DIRECT OR INDIRECT), SUFFERED BY A CUSTOMER WHOSE CREDIT CARD IS FRAUDULENTLY USED OR IS USED IN AN UNAUTHORISED MANNER. 

CREDIT CARD INFORMATION SECURITY POLICY
WHITESMILENZ USES PAYPAL PAYMENT GATEWAY AND BRAINTREE (SUBSIDIARY OF PAYPAL) FOR ITS ONLINE CREDIT CARD TRANSACTIONS. BRAINTREE AND PAY PAL PROCESS ONLINE CREDIT CARD TRANSACTIONS SECURELY FOR THOUSANDS OF MERCHANTS GLOBALLY, PROVIDING A SAFE AND SECURE ONLINE PAYMENT SERVICE. PAYMENTS ARE PROCESSED IN REAL-TIME. WHITESMILE ONLINE CO LIMITED DOES NOT HAVE ACCESS TO YOUR FULL CARD NUMBER, THIS CREDIT CARD PAYMENT IS SECURED BY BRAINTREE AND PAYPAL. ALL TRANSACTION DETAILS ARE STORED IN THEIR PCI-DSS COMPLIANT CENTRE.

FRAUD PROTECTION OR PREVENTION PROCEDURE
WHEN YOU PLACE YOUR ORDER BY EITHER CREDIT CARD OR PAYPAL YOU MAY BE SENT AN E-MAIL FROM OUR FRAUD PREVENTION TEAM REQUESTING FURTHER INFORMATION, SUCH AS A COPY OF YOUR CREDIT CARD AND DRIVERS LICENSE FOR IDENTIFICATION. THESE INFORMATION REQUESTS ARE SENT TO HELP PROTECT CREDIT CARD AND PAYPAL ACCOUNT HOLDERS FROM ONLINE FRAUD. AFTER VERIFICATION, THE INFORMATION YOU SUBMIT WILL BE DESTROYED. IN THIS CASE, UNTIL YOUR ORDER HAS PASSED INTERNAL FRAUD PREVENTION PROCEDURE CHECKS YOUR ORDER WILL REMAIN ON PENDING STATUS. IF YOU DO NOT PROVIDE THE REQUESTED INFORMATION WITHIN 3 CALENDAR DAYS, YOUR ORDER WILL BE CANCELLED AND YOUR PAYMENT WILL BE REFUNDED TO THE PAYMENT METHOD YOU USED.

GOVERNING LAW
THESE TERMS SHALL BE GOVERNED BY AND CONSTRUES IN ACCORDANCE WITH THE LAWS OF NEW ZEALAND AN SHALL BE SUBJECT TO THE NON-EXCLUSIVE JURISDICTION OF THE COURTS OF NEW ZEALAND.

TERMINATION
WE MAY TERMINATE THESE TERMS AND YOUR ACCESS TO THIS WEBSITE AT ANY TIME WITHOUT NOTICE. IN THE EVENT OF TERMINATION, YOU ARE NO LONGER AUTHORISED TO ACCESS THE WEBSITE. ALL RESTRICTIONS IMPOSE ON YOU, DISCLAIMERS AND LIMITATIONS OF LIABILITY SET OUT IN THESE TERMS WILL SURVIVE TERMINATION. WE RESERVE THE RIGHT TO WITHDRAW ACCESS TO THIS WEBSITE AT ANY TIME WITHOUT NOTICE. YOU ARE TO DO SO, EITHER DIRECTLY OR BY NOTICE ON THIS WEBSITE. 

DISCLAIMER

WHITESMILENZ MAKES EVERY EFFORT TO ENSURE THAT THE INFORMATION PROVIDED ON ITS WEB PAGES IS ACCURATE AND UP-TO-DATE. HOWEVER, THE MATTERS COVERED, INCLUDING PRICING INFORMATION AND THE AVAILABILITY AND STRUCTURE OF PRODUCTS, ARE SUBJECT TO REGULAR REVIEW AND NO WARRANTY OR REPRESENTATION CAN BE PROVIDED REGARDING THE ACCURACY OF SUCH INFORMATION. WHITE SMILE DOES NOT ACCEPT LIABILITY FOR ANY LOSSES OR DAMAGE ARISING DIRECTLY OR INDIRECTLY FROM RELIANCE ON THE INFORMATION. CUSTOMERS OR PROSPECTIVE CLIENTS SHOULD ADDRESS ANY ENQUIRIES, IN THE FIRST INSTANCE, TO HERE.

IF YOU BELIEVE THAT ANY OF THE INFORMATION PRESENTED ON A WHITE SMILE WEBSITE IS INACCURATE OR OTHERWISE INAPPROPRIATE PLEASE CONTACT THE SECRETARY, EMAIL HERE

WHERE A WHITESMILENZ WEB PAGE INCLUDES A LINK TO AN EXTERNAL SITE, THIS DOES NOT CONSTITUTE ENDORSEMENT OF THAT SITE, AS WHITE SMILE IS NOT RESPONSIBLE FOR ITS CONTENT OR ACCURACY.

INDIVIDUALS WITHIN THE INDUSTRY ALSO PUBLISH WEB CONTENT, SUCH AS, BUT NOT LIMITED TO, PERSONAL WEB PAGES OF STAFF, PRODUCTS AND PRODUCTS FROM OTHER ORGANIZATIONS. RESPONSIBILITY FOR VIEWS EXPRESSED AND FOR MATERIAL PUBLISHED ON SUCH PAGE’S RESTS STRICTLY WITH THE INDIVIDUAL AUTHORS AND NOT WHITESMILENZ.

COPYRIGHT

WHITESMILENZ WEB PAGES CONTAIN MATERIAL THAT MAY BE THE PROPERTY OF THE MANUFACTURERS, INDIVIDUALS OR OTHER THIRD PARTY PRODUCTS OR ORGANIZATIONS.

MATERIAL SET OUT ON THESE PAGES FOR WHICH THE WHITESMILENZ IS THE RIGHTS HOLDER IS TO BE USED IN ACCORDANCE WITH THE COPYRIGHT ACT 1994, INCLUDING PROVISIONS FOR FAIR DEALING, OR IN ACCORDANCE WITH STATEMENTS ON INDIVIDUAL PAGES OR MATERIAL. IF YOU WISH TO USE SUCH MATERIAL FOR ANY OTHER PURPOSE, INCLUDING COMMERCIAL USE, YOU MAY DO SO ONLY IF YOU OBTAIN PERMISSION FOR THAT PURPOSE. PLEASE CONTACT WHITESMILENZ TO REQUEST THIS OR ASK ANY QUESTIONS. NOTE THAT IF YOU WISH TO SHARE CONTENT PUBLISHED ON A WHITESMILENZ WEB PAGE, YOU MAY DO SO BY LINKING TO THAT CONTENT.

PLEASE ALSO SEE OUR DISCLAIMER ABOVE.

INTELLECTUAL PROPERTY

WHITESMILENZ, ITS SUPPLIERS, ADVERTISERS OR THIRD PARTY PROVIDERS, OWN ALL COPYRIGHT AND OTHER INTELLECTUAL PROPERTY IN THIS SITE. EVERYTHING ON THIS SITE, UNLESS OTHERWISE STATED, IS COPYRIGHT.

WHITESMILENZ WELCOMES THE USE OF THIS SITE FOR PERSONAL USE, NON-COMMERCIAL USE, RESEARCH OR STUDY - PROVIDED THAT THE USER ACKNOWLEDGES ALL COPYRIGHT AND OTHER NOTICES CONTAINED IN THE CONTENT.

WE ADVISE THAT YOU MAY NOT COPY OR DISPLAY FOR REDISTRIBUTION TO THIRD PARTIES, OR FOR COMMERCIAL PURPOSES, ANY PORTION OF THIS SITE WITHOUT THE EXPRESS PERMISSION OF WHITESMILENZ.

COPYRIGHT TAKEDOWN NOTICES

IF YOU ARE THE RIGHTS HOLDER OF MATERIAL PUBLISHED ON A WHITESMILENZ WEB PAGE, AND YOU BELIEVE THAT THIS HAS BEEN DONE OUTSIDE OF THE USES PERMITTED BY THE COPYRIGHT ACT OR THAT THE USE IS IN SOME OTHER WAY AN INFRINGEMENT OF YOUR COPYRIGHT, PLEASE BRING THIS TO OUR ATTENTION.